Frequently asked questions
General Information
A 4G GPS smartwatch for kids is a wearable device designed specifically for children that allows parents to monitor their location and communicate with them through text messages or voice calls.
A 4G GPS smartwatch for kids uses GPS technology to track the location of the child wearing the watch, and it also has a SIM card that allows for communication through cellular networks.
Our 4G GPS smartwatch for kids is suitable for children between the ages of 4 and 12.
Yes, our 4G GPS smartwatch for kids has a 2-megapixel camera that allows children to take photos and share them with their parents.
Yes, our 4G GPS smartwatch for kids can be used in any country that has 4G network coverage.
Yes, our 4G GPS smartwatch for kids is IP67 waterproof, which means it can withstand immersion in water up to 1 meter deep for up to 30 minutes.
Yes, our 4G GPS smartwatch for kids is designed to be durable and withstand the wear and tear that comes with being worn by active children.
Our 4G GPS smartwatch for kids comes in one size that fits most children between the ages of 4 and 12.
Product Features and Compatibility
Our watches work with most major mobile carriers that support 4G connectivity and SIM cards for wearable devices. However, we recommend checking with your mobile carrier to ensure compatibility.
You will need a SIM card with a data plan that supports 4G connectivity. We recommend checking with your mobile carrier to find the best plan for your needs.
Yes, multiple people can download the accompanying app and monitor the watch at the same time.
We provide detailed instructions for setting up the watch please see our watch guide
our customer support team is also available to assist you with any questions you may have.
Yes, you can set up geofencing alerts that will notify you when your child leaves a designated area.
No, a SIM card is required for the watch to function properly.
Yes, the watch is compatible with both iOS and Android phones.
Ordering and Shipping
We offer a 14-day return policy on all of our products. If you are not satisfied with your purchase, please find further information in our terms and conditions
Normally, it takes 3-5 business days from when you have placed the order until you receive the package. You can track the package at any time using the track & trace number sent to you.
Shipping times can vary depending on your location and shipping method, but most orders are delivered within 3-5 business days.
Yes, we offer a 1-year warranty on all of our 4G GPS smartwatches for kids. If you experience any issues with your watch, please contact our customer support team for assistance.
Yes, it is safe to shop at mykidswatch.com. We use modern security technology, including SSL encryption, to protect your personal information and payment details from unauthorized access. We also strive to provide high-quality products and reliable customer service to our customers.
If you experience any issues with the product, please contact customer service. We are ready to assist you in resolving the problem!
After making a purchase from us, you have a 14-day return policy from the date of delivery. If you change your mind about the purchase, you must return the item to us within this period.
To qualify for a return, please ensure that the item is undamaged, unused, and all parts received in the package are packed as received. If the watch has been used, the packaging is damaged, or parts of the item are missing, the return policy will not apply.
We want to emphasize that the watch can be tried on, just like in a physical store. For more details, please refer to our terms and conditions.
To initiate a return, please follow the link provided.